Saturday, January 17, 2009

3...2....1... Kontakt

How many of you use Kontakt in your host sequencer? 

I’ve been plagued by an issue that has existed both in and out of Protools for the last year and a half.  I’ve spoken with customer support many times and they have said that its an issue with Kontakt and most DAW sequencing software. 

Here’s the issue, and please, feel free to chime in if you are having the same issues.  Kontakt opens, I click the little folder icon on the top left to open the browser and then stuff starts to get weird.  The pointer icon starts toggling back and forth between the arrow and the wristwatch (a throw back from earlier operating systems pre-OS x.  I guess NI misses the wristwatch). 

Closing the folder gives me a nice steady arrow.  What gives you say?  I have no idea.  One email and two phone calls to tech support, and I am given the stock answer that pro-tools and logic’s audio settings are to blame. 

Okay, in the words of my youngest daughter:  Fine. 

On a whim, I opened Kontakt 3 in stand-alone mode.  Sure enough, the problem persists.  This is going way beyond Protools or Logic’s” auto save function answer. 

I’m going to call tech support on Monday, and there will be answers.  I will post them here when I get them. 

As of the posting of this blog, there is an update of Kontakt pending Soon ™. 

Best

Jack



Update : Sunday January 18

Success:  A little research goes a long way.  Research into the depths of my brain.  A buddy way way back told me that if Pro Tools ever acted funny, try trashing the Preferences file for it.

I trashed the plist for Kontakt 3, no more hourglass/arrow oscillation.

I hope this revelation helps someone out there.

Best

j